Cancellation & Refund

At VENIX, all purchases are final. Due to the exclusive and personal nature of fragrances, we do not accept returns, exchanges, or offer refunds under any circumstances.

Please ensure you review your order carefully before confirming payment.

Order Cancellation:
Orders can be cancelled once placed within 48 hours, as each order is immediately processed with premium handling.

For questions or concerns, contact our support team at venixfragrances@gmail.com.
Thank you for understanding and supporting independent luxury.